RPLS Policy & Cookies

RadhaPrem Legal Service – Privacy Policy

Effective Date: 29 April 2026

Last Updated: 26 May 2026

Welcome to RadhaPrem Legal Service (RPL). This Privacy Policy explains how RadhaPrem Legal Service collects, uses, manages, protects, and processes your personal information when you access our websites, services, legal consultations, eServices, registration services, franchise services, digital services, product-related services, and business support platforms including RadhaPrem.in Associated Subdomains and Service Portals.

This policy is designed in accordance with applicable Indian legal standards, general digital business compliance practices, customer protection expectations, and professional service regulations applicable to service-based organizations operating in India. By using our website, services, payment systems, consultation services, registration services, digital services, and communication platforms, you agree to the terms of this Privacy Policy.

1. Company Information

Company Name: RadhaPrem Legal Service

Business Type: Legal Services, Investigation Activities, News Agency Activities, Registration, Compliance, eServices, Business Support & Professional Service Platform

Primary Services Include:

Legal Services

Company Registration

GST Registration

MSME / Startup Registration

Trademark Registration

Court Marriage Support

Documentation Services

Tax & Compliance Services

Franchise Services

Digital Marketing Services

Website & App Development

Online Form Services

Government Scheme Support

Business Consulting

Marketplace & Product Services

Official Platforms:

RadhaPrem.in

Support Email: rplsupport@radhaprem.in

Business Location:

Barsa, Sheikhpura, Bihar, India

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

Full Name

Mobile Number

Email Address

Residential Address

Business Address

Company Details

PAN Details

Aadhaar-related information (where legally required)

GST Details

Registration Documents

Identity Verification Information

B. Business Information

Company Name

Business Registration Details

Legal Entity Type

Directors / Partners Information

Tax Information

Government Registration Data

C. Payment Information

Transaction ID

Payment Status

Payment Gateway Reference

Billing Information

Invoice Records

(Note: We do not permanently store complete debit/credit card details unless legally required through authorized systems.)

D. Technical Information

IP Address

Browser Type

Device Information

Operating System

Login Activity

Website Usage Behavior

Cookies & Tracking Data

E. Communication Records

WhatsApp communication

Email communication

Call records (where applicable)

Support tickets

Service requests

Complaint records

3. Why We Collect This Information

Your information is collected for:

Service delivery

Legal compliance

Government filing requirements

Registration processing

Payment verification

Refund investigation

Customer support

Fraud prevention

Business verification

Service improvement

Internal compliance monitoring

Legal defense where required

Advertisement optimization

Customer communication

Franchise operations management

We collect only reasonably necessary information required for professional service execution.

4. Consent and User Acceptance

By submitting forms, making payments, requesting services, contacting us through WhatsApp, phone, email, website forms, social media, or partner platforms, you expressly consent to:

collection of your information

use of your data for service delivery

payment verification

communication for service execution

legal compliance obligations

refund and dispute handling

If you do not agree with this Privacy Policy, you should discontinue the use of our services.

5. Data Security Commitment

We use reasonable administrative, technical, and operational safeguards to protect your information from:

unauthorized access

misuse

alteration

disclosure

fraud

unlawful destruction

However, no online system is 100% risk-free, and users also share responsibility for protecting their credentials and communication records.

6. Data Sharing and Disclosure

RadhaPrem Legal Service respects customer confidentiality and does not sell personal data for unauthorized commercial use. However, your information may be shared in the following lawful situations:

A. Government and Regulatory Authorities

Where required for legal registrations, compliance filings, verification, or lawful requests, your information may be shared with:

GST Department

MCA (Ministry of Corporate Affairs)

Income Tax Department

Registrar Offices

Court Authorities

Local Government Departments

Licensing Authorities

Banking Institutions

Financial Verification Authorities

B. Service Execution Partners

We may work with trusted professionals and authorized service partners such as:

Advocates

Chartered Accountants

Company Secretaries

Tax Consultants

Documentation Specialists

Technical Service Providers

Franchise Operations Teams

Only necessary information required for work execution is shared.

C. Payment Processing Partners

Payments may be processed through authorized banking channels, UPI systems, payment gateways, merchant systems, and invoice platforms for:

payment verification

transaction confirmation

refund investigation

accounting compliance

D. Legal Protection

Information may be disclosed where necessary for:

fraud prevention

dispute resolution

legal claims

contract enforcement

court proceedings

protection of company rights

customer complaint resolution

7. Cookies and Tracking Technologies

Our websites may use cookies and similar technologies for:

login session management

user preference saving

analytics and reporting

website performance improvement

fraud prevention

marketing optimization

advertisement performance monitoring

Cookies help improve service quality and customer experience.

Users may disable cookies in browser settings, but some services may not function properly after doing so.

8. Third-Party Platforms and External Services

Our services may interact with third-party platforms including:

payment gateways

WhatsApp

Google services

Meta platforms (Facebook / Instagram)

YouTube

LinkedIn

Government portals

domain and hosting providers

advertisement platforms

cloud storage systems

marketplace integrations

We are not responsible for the independent privacy policies of such third-party platforms. Users are advised to review their separate privacy terms.

9. Data Retention Policy

We retain customer records only for as long as necessary for:

service completion

legal compliance

accounting obligations

taxation records

dispute resolution

refund verification

fraud investigation

regulatory audit requirements

Retention duration may vary depending on the type of service and applicable Indian legal obligations.

Even after service completion, some records may be preserved for compliance and legal defense purposes.

10. User Rights

Subject to applicable law and service obligations, users may request:

correction of inaccurate information

update of contact details

service-related record clarification

invoice verification

refund investigation review

complaint resolution

lawful access to available service records

Certain records cannot be deleted immediately if required for legal compliance, accounting obligations, tax records, or dispute resolution.

11. Account Responsibility

Users are responsible for:

providing accurate information

maintaining updated documents

protecting login credentials

protecting payment records

keeping transaction proof

preserving official communication records

RPL shall not be liable for issues caused by false submissions, delayed documents, or unauthorized access resulting from customer negligence.

12. Fraud Prevention and Verification

To protect customers and the company, verification may be required for:

suspicious transactions

identity mismatch

refund requests

payment disputes

service misuse

duplicate applications

fraudulent registrations

legal conflict investigations

Additional documents may be requested during verification.

Step 3/6 — Privacy Policy (Part 3 – Final)

RadhaPrem Legal Service – Privacy Policy

Effective Date: 29 April 2026

Last Updated: 26 May 2026

13. Children’s Privacy

Our services are intended for individuals, business owners, professionals, and organizations requiring legal, registration, compliance, and business support services. We do not knowingly collect personal information directly from children below the age permitted under applicable law without lawful guardian supervision where legally required.

If any such information is identified unintentionally, appropriate corrective action may be taken. For marriage services, legal documentation, registrations, and financial services, age verification may be required wherever applicable.

14. Advertisement and Promotional Compliance

RadhaPrem Legal Service may use lawful digital promotion channels including:

Google Ads

Facebook Ads

Instagram Promotions

YouTube Promotions

LinkedIn Promotions

WhatsApp Business Communication

SMS Notifications

Email Marketing

Marketplace Promotions

Franchise Promotions

Promotional communication is conducted for:

service awareness

legal consultation offers

registration support

compliance reminders

franchise opportunities

product and service campaigns

We do not intentionally promote misleading, unlawful, or unauthorized claims.

Users may request communication preference updates where applicable.

15. Social Media Communication Policy

Our official business communication may occur through:

WhatsApp

Facebook

Instagram

YouTube

LinkedIn

Telegram

Email

Google Business

Website Contact Forms

Customers are advised:

not to share unnecessary sensitive information publicly

to verify official contact details before payment

to preserve transaction proof

to avoid unauthorized third-party agents claiming association without verification

Only official authorized channels should be used for payment-related communication.

16. Cross-Border Data Handling

Certain technical platforms, cloud services, payment systems, and digital tools may process limited operational data through infrastructure located outside India.

By using our digital platforms, users acknowledge that reasonable operational processing may involve such technical systems where required for secure service delivery.

However, service control, customer management, and business operations remain governed under Indian business and legal compliance standards.

17. Changes to This Privacy Policy

RadhaPrem Legal Service reserves the right to update, modify, revise, or replace this Privacy Policy at any time where necessary for:

legal compliance

service upgrades

operational improvements

payment policy updates

regulatory requirements

fraud prevention measures

customer protection enhancements

Updated versions become effective upon publication on official platforms unless otherwise stated.

Users are advised to review this policy periodically.

Continued use of services after updates constitutes acceptance of revised terms.

18. Contact Information

For privacy concerns, complaints, legal clarification, refund investigation support, or service-related disputes, users may contact:

RadhaPrem Legal Service

Email: rplsupport@radhaprem.in

Service Area:

Barsa, Sheikhpura, Bihar, India

Official Platforms:

RadhaPrem.in

Support requests should include:

full name

registered contact details

transaction reference

service details

issue summary

relevant payment proof (if applicable)

This helps faster verification and resolution.

19. Final Legal Declaration

This Privacy Policy is intended to establish transparency, customer trust, lawful service operation, and professional compliance standards for all services offered by RadhaPrem Legal Service. By accessing our services, submitting documents, making payments, using consultation services, engaging through advertisements, or initiating business relationships with RPL, you acknowledge that:

you have read this Privacy Policy

you understand the data handling practices

you consent to lawful processing of your information

you accept reasonable verification requirements

you understand refund investigation procedures

you agree to professional compliance obligations

This Privacy Policy forms an important part of the overall customer relationship, payment policy structure, and service agreement between the client and RadhaPrem Legal Service.

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