RPL Terms of Use

RadhaPrem Legal Service – Terms and Conditions

Effective Date: 29 April 2026

Last Updated: 26 May 2026

1. Introduction

Welcome to RadhaPrem Legal Service (RPL). These Terms and Conditions govern the use of all services, websites, payment systems, consultations, registrations, documentation services, franchise operations, eServices, digital services, product support services, and professional business solutions provided through RadhaPrem.in Associated service portals and official communication channels

By accessing our website, requesting services, making payments, submitting documents, using consultation support, or engaging with our business operations, you agree to be legally bound by these Terms and Conditions. If you do not agree with these terms, you should discontinue the use of our services.

2. Company Information

Business Name:

RadhaPrem Legal Service

Service Categories:

Legal Services, Investigation Activities, News Agency Activities, Etc.

Company Registration

LLP / Pvt Ltd / OPC Registration

GST / MSME / Startup Registration

Trademark Registration

Tax & Compliance Services

Documentation Services

Court Marriage Support

Franchise Services

Government Scheme Assistance

Digital Marketing Services

Website & App Development

Domain & Hosting Support

Online eServices

Product & Marketplace Services

Professional Business Consulting

Support Email

rplsupport@radhaprem.in

Business Location

Barsa, Sheikhpura, Bihar, India

3. Service Nature

Most services offered by RPL are:

professional services

documentation services

registration assistance

advisory services

compliance support services

legal coordination services

business consulting services

Results in legal, government, tax, registration, and approval matters may depend on:

government departments

document accuracy

third-party authorities

legal review

customer cooperation

statutory timelines

Therefore, service completion timelines are subject to procedural requirements and cannot always be guaranteed as fixed deadlines.

4. User Eligibility

By using our services, you confirm that:

you are legally competent to enter agreements

the information provided by you is accurate

submitted documents are genuine

you have authority to request the service

payments made are lawful and authorized

you are not using services for unlawful purposes

False declarations may result in immediate service suspension without refund where legally justified.

5. Payment Terms

A. Advance Payment

Most services require advance payment before initiation of work.

This may include:

consultation fees

documentation charges

filing fees

registration fees

professional charges

government-related processing fees

service booking fees

digital execution charges

B. Payment Modes

Accepted payment channels may include:

UPI

Bank Transfer

QR Payment

Payment Gateway

Merchant Payment Systems

Authorized Invoice Payment Links

Customers must preserve payment proof for future verification.

C. Payment Confirmation

Service processing begins only after successful payment verification.

Delayed bank settlement, transaction failure, or mismatch in payment records may delay service execution.

6. 7-Day Refund Investigation Policy

Important Refund Rule

All refund requests are subject to a 7-day investigation period from the date of receiving the formal refund request.

Refund approval is not automatic.

Every refund case will be investigated based on:

payment verification

service stage completed

professional work already executed

documentation already processed

government filing status

third-party authority involvement

client-provided information accuracy

contractual obligations

communication history

dispute evidence from both client and company

Refund Decision Principle

Refund may be:

approved fully

approved partially

adjusted against work already completed

rejected where services have already been substantially performed

Investigation Requirement

Both client and company records will be reviewed to determine:

what was promised

what work was completed

whether delay was customer-side or service-side

whether documents were properly submitted

whether refund claim is contractually valid

No instant refund claim shall be treated as automatically valid.

7. Non-Refundable Situations

Refund may not be applicable in cases such as:

consultation already provided

government fee already paid

filing already completed

registration process already initiated

professional drafting already completed

digital services already delivered

domain/hosting purchased

advertisement campaign already executed

third-party vendor payment completed

customer delay caused service blockage

false information submitted by customer

cancellation after major execution stage

Each case is subject to verification

Step 5/6 — Terms and Conditions (Part 2)

RadhaPrem Legal Service – Terms and Conditions

Effective Date: 29 April 2026

Last Updated: 26 May 2026

8. Client Responsibilities

Every client using services of RadhaPrem Legal Service (RPL) must comply with the following responsibilities:

A. Accurate Information Submission

The client must provide:

correct personal details

valid business information

genuine legal documents

accurate payment records

updated registration information

valid government IDs where required

Incorrect, false, incomplete, or misleading information may result in service rejection, delay, legal complications, or cancellation without refund where applicable.

B. Timely Document Submission

Many services depend on deadlines from:

government departments

tax authorities

registration offices

courts

banks

licensing authorities

Delay by the client in document submission may directly affect service completion and may not create refund eligibility against the company.

C. Communication Responsibility

Clients must:

respond to official service communications

preserve invoices and payment proof

keep registered mobile/email active

verify official payment channels before payment

avoid unauthorized third-party intermediaries

Failure to respond may delay or suspend work progress.

D. Lawful Usage

Clients must not use RPL services for:

fraudulent registrations

illegal financial activity

fake documentation

unlawful business operations

tax evasion

identity misuse

unauthorized representation

RPL reserves full rights to refuse such services immediately.

9. Company Responsibilities

RadhaPrem Legal Service shall make reasonable professional efforts for:

service execution

document preparation

legal coordination

compliance support

registration processing

customer communication

payment verification

dispute handling

refund investigation

lawful business conduct

RPL shall act with professional diligence but cannot guarantee outcomes controlled by external authorities.

10. Service Delays and External Dependencies

Some services depend upon:

Government Departments

MCA

GST Department

Courts

Registration Offices

Banks

Third-Party Vendors

Payment Gateways

Domain/Hosting Providers

Advertisement Platforms

Franchise Processing Teams

Because of these dependencies:

exact completion dates may vary

approvals may take longer

legal timelines may change

technical delays may occur

Such delays do not automatically create refund liability.

11. Dispute Resolution Process

In case of disputes related to:

payments

refund claims

incomplete work allegations

delay complaints

legal misunderstandings

service quality concerns

documentation disagreements

The following process shall apply:

Step 1 — Internal Review

Customer must first contact official support with:

full details

payment proof

service reference

issue summary

Step 2 — Investigation

The company shall review:

payment records

service execution logs

communication history

submitted documents

professional work completed

Step 3 — Resolution Attempt

Reasonable efforts shall be made for:

clarification

correction

service completion

partial settlement

refund determination

lawful closure of dispute

Direct legal escalation without reasonable internal review may weaken dispute validity where company cooperation was available.

12. Limitation of Liability

RPL shall not be liable for:

government rejection

legal authority refusal

delayed approvals

document rejection caused by customer

false submissions by clients

payment delays caused by banking systems

third-party platform failures

external vendor failures

legal interpretation differences by authorities

tax penalties caused by late customer response

Liability, where legally applicable, shall be limited to the verified service amount actually paid for the disputed service.

Indirect, speculative, business-loss, reputation-loss, or consequential damages are not automatically claimable.

13. Force Majeure

RPL shall not be held liable for failure or delay caused by circumstances beyond reasonable control, including:

natural disasters

floods

fire

pandemic

government restrictions

internet outages

cyber incidents

banking failures

strikes

political disturbances

technical infrastructure failures

court shutdowns

server failures

Such events may affect delivery timelines without immediate refund liability.

Step 6/6 — Terms and Conditions (Part 3 – Final)

RadhaPrem Legal Service – Terms and Conditions

Effective Date: 29 April 2026

Last Updated: 26 may 2026

14. Intellectual Property Rights

All content, branding, designs, service structures, legal formats, written material, graphics, business systems, website layouts, service modules, product descriptions, and operational frameworks used by RadhaPrem Legal Service (RPL) remain the intellectual property of the company unless otherwise legally stated.

This includes:

website content

logos and branding

service descriptions

internal business systems

registration workflows

marketplace structures

digital assets

legal drafting formats

operational documentation

Unauthorized copying, resale, republication, duplication, or misuse without written authorization may result in legal action.

15. Advertisement and Promotional Policy

RPL may use lawful advertising channels for business promotion, including:

Google Ads

Facebook Ads

Instagram Promotions

YouTube Promotions

LinkedIn Promotions

WhatsApp Business Communication

SMS Notifications

Email Campaigns

Marketplace Promotions

Franchise Promotions

Promotional communication may include:

service offers

legal consultation campaigns

registration assistance

franchise opportunities

product promotion

business awareness campaigns

compliance reminders

Advertisement content is intended for lawful service promotion and shall not be interpreted as unlawful guarantees of approval, government authority control, or fixed legal outcomes.

Customers are advised to verify official channels before making any payment.

16. Social Media and Public Communication Policy

Official communication may occur through:

Website Forms

WhatsApp

Facebook

Instagram

YouTube

LinkedIn

Telegram

Email

Google Business

Verified Marketplace Platforms

Customers must:

verify official payment instructions

preserve transaction proof

avoid unauthorized agents

confirm service details before payment

avoid sharing sensitive legal documents on public comment sections

RPL is not responsible for payments made to unauthorized third parties falsely claiming association without verification.

17. Policy Modifications and Updates

RadhaPrem Legal Service reserves the right to update, revise, modify, or replace these Terms and Conditions whenever necessary for:

legal compliance

operational upgrades

customer protection

payment structure changes

refund policy improvements

fraud prevention

regulatory requirements

service model improvements

Updated terms become effective upon publication on official platforms unless otherwise stated.

Continued use of services after such updates constitutes acceptance of revised terms.

18. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

All service operations, payment disputes, refund investigations, legal interpretations, and customer relationships shall remain subject to applicable Indian legal principles and professional business compliance standards.

19. Jurisdiction

Any disputes arising out of services, payments, refund claims, legal disagreements, or contractual obligations shall be subject to the competent jurisdiction of courts applicable to the company’s operational region in Bihar, India, unless otherwise specifically required by law.

Internal dispute resolution efforts should be reasonably attempted before formal litigation.

20. Final Legal Declaration

By accessing our websites, using our services, making payments, submitting documents, requesting consultations, purchasing service packages, engaging through advertisements, or entering any professional transaction with RadhaPrem Legal Service, you acknowledge and confirm that:

you have read these Terms and Conditions

you understand the service structure

you accept the 7-day refund investigation policy

you understand that refunds are subject to verification, not automatic approval

you accept professional execution timelines

you understand government and third-party dependency risks

you accept lawful compliance obligations

you agree to dispute resolution procedures

you agree to Indian legal jurisdiction where applicable

These Terms and Conditions form a binding operational framework between the client and RadhaPrem Legal Service.

Use of services after payment, documentation submission, or formal work initiation shall be treated as acceptance of these terms.

Terms and Conditions Completed

Final Completed Legal Pages:

1. Privacy Policy

2. Terms and Conditions

Both are now structured for:

Website Use

Payment Handling

Refund Investigation

Google Ads Compliance

Facebook Ads Compliance

Service Protection

Client Protection

Legal Business Operations

Indian Service Compliance

Professional Risk Protection

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